Frequently Asked Questions…
We are often asked similar questions about how One Week Websites works. So because we try to be helpful critters we put together a list of Q & A’s to explain the process and give you an insight into what to expect – well expect amazing! If you have a question that has missed the list, we’d love to hear from you – either a quick call or send us an email through the contact form.
How long does it take to get a website built?
ONE WEEK – that’s our promise. The one week build starts from the day you supply all your content to us, but don’t worry we’ll give you plenty of guidance about what to gather and how to get it to us in the best and easiest way.
Can you really build a quality website in one week?
Our designers have pre-designed different website layouts and our coders have pre-built the foundation coding for these ready to become your future website. Because we are using the One Week Website system we have eliminated the need to go through the full design and coding stages which is normally a 6 to 10 week process.
Is my website going to be built cheaply by someone overseas?
No – your website is designed and built completely by our Perth based team. We want to use the talent and abilities of our local web development team who happily design and code away in our One Week Website office – it’s important to us to keep WA people employed in this web industry and for our clients to be able to meet us in person if they want to and easily chat with us about their website.
Do you include a domain name with the website ?
Yes, we include (for FREE) a 1 year registration of an Australian domain name for your new website. We will discuss suitable and available domain names for your business, we will register and purchase the domain on your behalf and manage it for free for 1 year.
Do I need to provide text and images for the website?
As the business owner, you are the one who knows your business inside out and you’re best placed to describe your services and provide appropriate images for the pages relating to your website.
The One Week Website concept is based around you providing this information. But don’t worry we’ll help guide you through the process. Once we have the go ahead and the deposit is paid we’ll send you a link to the OWW guidelines and content form. We’ll lead you through what is required and provide a simple way for you to get the information to us. We’ll give hints and tips on how to make your website content relevant and interesting to your potential customers.
Do you include hosting with the website?
So that you can be up and running as soon as your website is complete we include a FREE 6 months worth of website hosting including 5 email addresses. After 6 months you can elect to pay for support and hosting at $33 per month or pay a yearly amount of $330 and save 2 months for paying annually.
I'm good at my business but I'm not a good writer - can you help?
You may be better than you think. You know your business more intimately than anyone so you are best placed to tell your business story. If you find this difficult to put into words we can give you some advice on getting that information written down. We can tweak spelling and grammar for you if needs be.
However if you do not have the time or feel you cannot write the content you need we can organise for the content to be written for you. We will need to interview you to understand your business and services and access any existing marketing material you already have for your business. However this adds more time to the website build – the one week website starts when we have all the content. And depending on how much content needs to be written will determine how long that will be delayed. As a guide for example, 5 pages of written content that is written for you please allow at least an additional week. The per page rate is $110 for approximately 450-500 words.
Won't my website look like everyone elses?
Our clever designers and developers have created a series of different adaptable layouts. We have designs that will suit any industry and no matter what layout you choose once we add your branding, images and content the website takes on an individuality and looks and feels totally different from any other if it’s type. We’ll work hard to make sure your brand is front and centre and any visitor to your site recognises it as your business alone.
I'm loving what I see but I need to add something extra to my website?
The One Week Websites have been developed to include the content and functionality that the majority of websites use – things like a slideshow on the home page, a newsletter sign up area, an area to showcase services or products, somewhere for your projects or team information, a map and contact form and much more. However if you love the layout but need another non-included function we are happy to discuss those needs and include it for you. This may incur some extra cost and may add some additional time to the one week build so let’s discuss your ideas.
Can I add a shopping cart to my website?
Definitely – we can add a full blown, professional E-commerce software solution that turns your website into an online retailing beast. You’ll get everything included in our classic information site plus all the functions and page templates to turn it into a shopping cart site.
This will include –
- Categories and product pages
- Individual product pages with prices, descriptions, add to cart buttons, featured product image and gallery of product images.
- Cart page with add and remove product from cart buttons. Image of products in cart.
- Checkout page wth billing and shipping details and payment choice.
- Payment options for Paypal, COD and EFT.
- Shipping options for Flat Rate, Free Shipping and Australia Post.
- Inbuilt order emails styled with your logo and branding.
- Dashboard reporting of orders and sales by product, customer, date range and stock.
- Coupon ability – give discounts or free shipping or a multiple range of marketing incentives.
- and more….
All this for only an extra $799.
I don't have a logo for my website - what can I do?
We strongly recommend that you have a logo designed – a logo is the base from which your website is branded. We use the colours, fonts and style of the logo to influence the styling and colours of your new website. A logo is critical for all your marketing – it helps people recognise your business and should be included on all your written and digital material as well as business cards, stationary and signage.
But don’t worry we have expereinced designers who have created many outstanding logos and branding for clients so if you need to chat about a professional image we can give you guidleines and prices.
I have no idea how to edit and manage a website, will you show me?
Yes we will – this is the beginning of a beautiful journey, well maybe that’s a stretch but definitely a supportive and friendly one. Once your website has been competed you are welcome to come to the One Week Website office for 1 hours free training. We’ll take you through all the relevant sections of the website that you would like to edit or understand.
We know it can be a bit overwhelming but with a bit of knowledge and guidance you’ll see that it is very manageable. And if once you’ve left the training session you get stuck while trying to edit the site just give us a call or send an email and we’ll keep helping you through your learning curve.
Ok I've got my website and I'm loving it but now what?
We often say having a new website and doing no marketing is like buying a shop, decorating it beautifully adding the stock and then keeping the shutters down. Only you know what’s there; no-one can see it.
We believe your new website is just the first, but very important step in the growth of your business. We always strongly suggest that you look at the marketing of your website to ensure that it is found by people looking for your goods and services. This is done through multiple channels and methods ranging from Google Adwords, Search Engine Optimisation, Facebook Marketing, Email Marketing and various other social media. If you are interested our team has the expertise to help, we’d love to talk about options that will help your website and business to blossom and grow.